One of the most exciting ports of call on a Bahamian or Caribbean Disney Cruise Line vacation is Castaway Cay – Disney’s private island. Unfortunately, this stop can be cancelled if the winds are too high and the ship is unable to dock. The short answer if that there is no refund provided if the Castaway Cay visit is cancelled during your cruise. Disney Cruise Line will sometimes refund port fees. If you have any Port Adventures booked, those would be cancelled and a refund provided.
It is stated in the cruise contract that you are not guaranteed ANY destination – and safety is always Disney’s priority.
The official verbiage from Disney Cruise Line’s cruise contract is as follows:
Carrier may substitute another vessel for the one named herein, whether owned by the Carrier or not, at the port of embarkation or at any other place. The Vessel, either before or after proceeding toward the port of destination and though not required by any maritime necessity, may remain in port, proceed by any route and deviate from or change the advertised or intended route at any stage of the voyage and may proceed to and stay at any places whatsoever, although in a contrary direction to or outside of or beyond the usual route, once or more often, in any order, for loading or discharging fuel, stores, laborers, stowaways, Guests, or members of the Vessel’s company, for this or any prior or subsequent voyage and/or for any purpose whatsoever that the Carrier or Master may deem advisable. Any such procedure or occurrence shall be considered not to be a deviation but within the voyage herein intended as fully as if specifically described herein. The above-mentioned provisions are not to be considered as restricted by any words of this Cruise Contract whether written, stamped or printed.
Watch the episode below of the DCL Show to learn more about what to expect if your itinerary is changed unexpectedly.
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