Social Media and the need to have access to the internet on our mobile devices at all times has become a way of life for the majority of us. In fact, most people can do the bulk of their jobs right from their phones if they’ve got a decent internet connection.
While most of the world now offers free WiFi, there is still one major vacation destination that has not caught up with the times and the ever-booming trend of offering free WiFi: Cruising. It is so hard to stay connected to the internet while you are on a cruise ship out in the middle of the ocean without spending an exorbitant amount of money on your cell phone bill.
Let’s look at how the internet currently works aboard the Disney cruise ships.
WIRELESS INTERNET SERVICE
For assistance with the internet, visit the Connect@Sea desk, which is located in the Promenade Lounge (Deck 3) on the Magic & Wonder, and on Deck 4 near the midship elevators on the Dream & Fantasy. See rates below (subject to change).
Using the onboard WiFi, you can connect anywhere on the ship and chat, post pictures on social media or simply stay connected while at sea.
Due to the technology involved and satellite connectivity, the onboard internet service will be slower than you may be accustomed to and may at times be interrupted or unavailable. This is particularly true on at-sea days when there are more people onboard the ship who are accessing the service.
You can share a single Connect@Sea package. Just login to your account on any device that you want to use to access the Internet. Multiple devices can use the same package simultaneously. The combined usage is tracked on one meter, which can be monitored via the browser window.
The most important thing to remember is that when you are finished using the internet, you need to go to the page displayed in your browser and log out every time. If you or another member of your party forgets to log out when they’re done browsing, your device will use up all of the data you purchased in record time.
Disney Cruise Line offers 2 purchase options: the Internet Package and the Internet + Streaming Package.
1. Internet Package
Stay connected on social media, browse the web and access your emails with DCL’s most affordable internet plan. With this plan, you can:
- Post text, pictures and video on popular websites and applications like Facebook, Facebook Messenger, X, Instagram, Snapchat, Pinterest, LinkedIn and TikTok
- Make audio and video phone calls on FaceTime, WhatsApp, Zoom and more
- View short-form video on social media newsfeeds and platforms like Snapchat and TikTok
- Surf the web, read the news, check the weather and visit other favorite websites
- Send and receive emails
Note: This plan does not support YouTube or long-form video streaming platforms such as Disney+ and Hulu.
2. Internet + Streaming Package
This plan includes all the features of DCL’s Internet package, plus faster connection speeds and full access to streaming services. With this plan, you can:
- Stream favorite movies and TV shows from streaming platforms such as Disney+, ESPN+, Hulu and more
- Access YouTube content
- Listen to audio streaming platforms like Spotify and Apple Music
Note: While video game streaming is possible, we cannot ensure a seamless experience due to the constraints of satellite connectivity at sea.
To add an internet package, open the Disney Cruise Line Navigator app once you’re on board the ship. Then navigate to the “Connect to Internet” card, which will open a separate browser for you to view internet plans and purchase internet access for your stateroom.
CELL PHONE USAGE ON A DISNEY CRUISE
You can direct dial, receive phone calls, or text anywhere in the world right from your stateroom. Ship-to-shore rates apply and will be posted in your stateroom.
Cell phone service is also available through most major providers (Verizon, AT&T, Sprint, T-Mobile, etc.) The ship must be 12 miles out to sea before you can access cell service. NOTE THAT SERVICE IS LIMITED TO THE STATEROOMS. Common areas will not have cell access.
Disney recommends that you contact your cell provider prior to sailing. They can advise what is needed to arrange for access. Pricing varies depending on your wireless provider and international roaming fees will be billed to your account. (These charges vary and can take up to 90 days to appear on your statement.)
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